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The First Step
Jun 24, 2020 6:11 PM UTC
Question

Availability of option to check fax using Ring Central App using Fax Only Account

Case#: 10988278. I have a fax only account. UsIng the Ring Central App there is no option to view or send a fax. This is the same going to www.ringcentral.com & log in to my account. There is no option to view or send a fax. Please add that feature to my account.


7 replies

Jun 24, 2020 8:25 PM UTC
Hello Richard!

We just want to confirm which app are you using right now?
Can you post a screenshot, please? 

Thanks! 
The First Step
Jun 24, 2020 9:29 PM UTC
Ring Central Classic.  Screen shot Image to large to upload.  Let me know if you actually need the image.


The First Step
Jun 25, 2020 1:19 AM UTC
Ring Central Classic.  Screen shot Image to large to upload.  Let me know if you actually need the image.


The First Step
Jun 25, 2020 7:11 PM UTC
Thank you
The First Step
Jun 30, 2020 5:23 PM UTC
Jenn- Any updates yet?
The First Step
Jun 30, 2020 8:55 PM UTC
Thanks.  What if I switched from the Classic App to the other app- I think it's just named Ring Central App?  Is the fax option on that app?
The First Step
Jul 30, 2020 4:51 AM UTC
Screen shot emailed to community.support@ringcentral.com