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The First Step
March 31, 2021
Question

Can I make incoming faxes appear in multiple desktop apps?

  • March 31, 2021
  • 3 replies
  • 571 views

Seems simple enough. My boss and I would both like to see all incoming faxes in our desktop apps.

Someone has to have solved this problem.


3 replies

Mary-Community_Moderator
Community Manager
Community Manager
March 31, 2021

Hi Lee, only one user or recipient is allowed to receive fax in the desktop app but you can have multiple emails to receive faxes instead. For feature requests, please add it in our Ideas Portal at https://ideas.ringcentral.com/

Joe Cache
RingCentral VIBE Royalty
RingCentral VIBE Royalty
April 1, 2021

Have the fax sent (via the advanced part of notifications) to an email distribution list. That way you control which groups of people get which faxes.


lee-1The First StepAuthor
The First Step
April 2, 2021

Thank you all. Our goal is to avoid our users having to receive another email just to get a fax. If they could see all faxes in the app, they could review them there and avoid any further action in many cases.