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New Participant
May 20, 2022 2:40 PM UTC
Solved

Change incoming fax from Tiff to PDF?

Right now emails are sent to my staff with a TIFF attachment of the fax. I'd like it to be PDF instead of TIFF. Is there a way to change this somewhere?

Mary-Community_Moderator
Community Manager
May 20, 2022 3:46 PM UTC

Hi Christopher, this is currently a known issue with Fax. Please submit a ticket with Tech Support to tag your account as one of the affected.



1 reply

Mary-Community_Moderator
Community Manager
Community Manager
May 20, 2022 3:46 PM UTC

Hi Christopher, this is currently a known issue with Fax. Please submit a ticket with Tech Support to tag your account as one of the affected.