Fax: How to customize, or remove fields from the fax cover sheet?

How do I add a page counter to the fax cover template? Also, how to abbreviate the states of the recipient’s address?

Are you referring to the page count displayed in the fax header, or are you hoping to add a page counter field inside a custom cover page template? The header automatically includes page numbering, but the template itself doesn’t currently support a dynamic page counter.

About abbreviating the state in the recipient’s address:
Similarly, the fax cover page auto-fills the recipient’s address from what’s manually entered when sending the fax. There’s no automatic abbreviation function. You’ll need to type in the abbreviated state (e.g., "CA" for California) when you fill out the recipient's address field before sending.

Crystal (or anyone else viewing this that’s “in the know”), is there ANY hope at all for improving the customization options on fax cover pages? I’m sure I could browse through the Ideas pages for requests to improve this feature, and there would be no movement on them.

I downloaded the sample.docx and copy/pasted the fields into my customer’s cover page, and I cannot get the {Recipient Phone} to show, using a contact that has every type of phone number included in it. It also is beyond bizarre to me that the standard cover pages can show page count, but that cannot be shown on a custom cover page. My customer is a wealth advisor and they HAVE to use a custom cover page, but they also need the important details to show. It looks BAD for RingCentral to have such a poor solution to something that is still very important to many businesses.

Hi ​@BobRobCSI 
Thanks for sharing your feedback! We understand how important this is, and we’ll pass it along to our Product Team to review for any future improvements.