The First Step

Question

Glip - what is the order that documents are faxed through Glip?

Forum|Forum|7 years ago
March 30, 2019
9 replies
443 views

Hello, I am new to the Community.

How does a user control the order in which documents are faxed through Glip when attaching the documents? I thought that the pages were faxed in the order that they were attached... but now I have multiple examples where that is not the case.

Thank you.

fax

S

saadet.swift

The First Step

Hey Robert, could you provide details about what it looks like? For instance, if the cover page ending up at the end of the fax instead of the beginning?

R

robert-incorvaia

Author

The First Step

Getting you the examples, stand by.

R

robert-incorvaia

Author

The First Step

This is the a picture of the order that the documents were attached for faxing: https://reliablesolutionsgroup.box.com/s/0icqq52qr7fptz9mp25vt1waxeyzou1h

This is the order the documents actually were faxed:
1. Cover sheet
2. Compare DS3
3. Letterhead
4. Pri vs

Is it alphabetical?

Thank you.

S

saadet.swift

The First Step

So am I, lol! So, if you send it, does it stay in that order?

R

robert-incorvaia

Author

The First Step

The order that the files are attached is not the order they end up being sent.

R

robert-incorvaia

Author

The First Step

Your "Open Case" button does not work.

S

saadet.swift

The First Step

Well, I'm going to say we should have our Support Team look into this. Please open a case and include the screen shots you shared.

R

robert-incorvaia

Author

The First Step

Another example...

Picture of the order that the files were attached: https://reliablesolutionsgroup.box.com/s/553uvqk00zttldzrnws8zyvbxgl9wid8

Actual order they were faxed:
1. Cover sheet
2. Letterhead
3. Compare DS3
4. PRI vs

Now I am really confused.

Thank you.

S

saadet.swift

The First Step

Oh no! Thanks for letting me know :)

You can go here

Sign up

Login with SSO

Login to the community

Login with SSO