How do I get copies of previous outgoing faxes?

Forum|Forum|3 years ago
October 7, 2022
1 reply
625 views

I need copies of previous outgoing faxes for patient files.

fax

Mary-Community_Moderator

Community Manager

Hi Patrick! The outgoing faxes are only available for 30 days and will no longer be accessible after that. The best way is to back it up through the RingCentral Archiver or by using a third-party app called RingClone.

To learn more about Data Retention, click the link below.

https://support.ringcentral.com/mvp/admin/company-account-settings/ringcentral-data-retention-policies.html

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