Skip to main content
New Participant
Aug 3, 2023 7:02 PM UTC
Question

How to send Faxes via Email? The Faxes Sent via Email section is missing from Fax settings

How to send Faxes via Email? The Faxes Sent via Email section is missing from Fax settings.

I'm following these instructions: https://support.ringcentral.com/article-v2/Setting-up-a-fax-cover-page.html?brand=RingCentral&product=MVP&language=en_US

The "Faxes Sent via Email" section shown in the documentation simply doesn't exist in the "Fax Settings" section, so I can't add an email that has permission to fax. This section is missing when I look at it from the admin side and from the individual user side.

Notice also that I am not able to check the checkbox "Allow this user to send faxes using Email-to-fax"


1691087669583.png