Faxes: downloading as TIFF File instead of PDF Hi, I received two faxes. Logged into my RingCentral account to view the fax. When I click on the icon to open the fax, it does not open as a .PDF. I get an error message because it is trying to open as as a .TIF. RingCentral no longer allows me to get customer service over the phone (they have a number, but when you go through IVR prompts, it eventually tells you that you need to go online to get Chat support and that it is it, it just dead ends). So I went on Chat. After more than 1 hour later and rep still had not idea how to solve the problem (actually very little progress had been made as there was just delay after delay in the reps response). They told me this had to go to level 2 and that they would get back to me within 24 to 48 hours. I cant wait that long. A supervisor did call me back after a while, but he told me he could not help me. He also told me that they would send to level 2. I demanded to speak with someone and they tried to put me through to a level 2 so that th