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New Participant
Jun 29, 2021 6:39 PM UTC
Question

Ringcentral Fax only Service (No Voice Service),Ring Central Fax

Hi,

I only have Ringcentral Fax only Service (No Voice Service) why I am being charged Calling Credit Package ($20/month)?

My service does not include Voice calls.

Thanks

Lorenzo

,

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Jun 29, 2021 10:17 PM UTC

Hi, you need to coordinate this with your Account Manager. Please send us an email at community.support@ringcentral.com so we can connect you to your Account Manager.