Solid black box occupying whole page on recipients fax

Every time I fax a document with my signature in it, the recipient receives a blackened out page.

New Participant

Hi Reno! Sorry you are having this trouble! Does this happen for every fax you send, or only faxes with your signature in it?

Author

The First Step

Thank you for responding Only with my signature in it

The First Step

Hey Reno, what does your signature look like by itself? Could you share a screen shot of what the fax looks like before it sends?

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