Trash Location in Either Windows App or Web Browser??

2 replies
794 views

There HAS to be an easy answer to this...

I'm looking for a trash can icon or trash section -- need to find deleted faxes. I've looked all over both the Windows 10 Ring Central App (told no trash can there anymore) and the Web Browser-based customer portal online and admin portal (told it IS in customer portal online).

*WHERE* is it??

Thanks,

Michael

fax

Mary-Community_ModeratorAnswer

Community Manager

@Michael Reeder You may refer to this KB article, https://support.ringcentral.com/article/Retrieve-Deleted-Messages-RingCentral.html.

BeckyH

Community Manager

Michael, I saw your post in the other thread.
As I mentioned there - that trash icon is found in the Admin Portal. as this does not exist in the app or web version currently.

Mary-Community_ModeratorAnswer

Community Manager

@Michael Reeder You may refer to this KB article, https://support.ringcentral.com/article/Retrieve-Deleted-Messages-RingCentral.html.

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