Under new FCC guidelines, 988 will soon connect users to the National Suicide Prevention Lifeline.
Starting October 2021, all RingCentral users assigned a US phone number who dial 988 will be routed to the National Suicide Prevention Lifeline.
Also starting October 2021, all users assigned a US phone number should dial 10-digit numbers whether they’re making a local or long distance call.
Learn more about these upcoming changes here: https://www.ringcentral.com/us/en/blog/national-suicide-prevention-lifeline/