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Mary-Community_Moderator
Community Manager
Community Manager
March 23, 2026

RingCX Admin Certification Course & Exclusive Badge!

  • March 23, 2026
  • 5 replies
  • 337 views

Attention RingCX Innovators!
 

Ready to take your expertise to the next level? We are officially launching the RingCX Admin Certification Course! This is your deep dive into mastering the platform, optimizing customer journeys, and becoming a certified leader in the CX space.
 

When you complete the course, you won't just walk away with new skills. You will automatically earn the Official RingCX Certification Badge on your profile!
 

This badge is a prestigious addition to your profile and ties directly into our brand-new Community VIBE Gamification system. While you are earning your certification, you are also earning the points needed to climb from The First Step all the way to RingCentral VIBE Royalty!

Enroll in the RingCX Certification Course Now
 

👉 Curious about how the new Ranks and Badges work? Check out the main community announcement about our VIBE Ladder and Gamification system here!

    5 replies

    New Participant
    September 23, 2026

    Hello,

    I completed the RingCX Admin Certification Course and would like to know how to receive the Official RingCX Certification Badge. Also, for the mailed certification plaque, should it be personalized with the individual’s name, or is the image below show what is sent to everyone who completes the course? Thank you! 

     

    BeckyH
    Community Manager
    Community Manager
    September 23, 2026

    Great question! ​@Bayo Let me check with the team that manages the program. 

     

    BeckyH
    Community Manager
    Community Manager
    September 23, 2026

    Also, my team applies the badges here in the Community! I’ve asked ​@Mary-Community_Moderator to make sure you get yours!