Upcoming Service Notice: May 21st 2021

10:00 PM PST - 04:00 AM PST

RingCentral Video Network Testing

Network testing will be performed on the RingCentral Video service on May 21, 2020.

This will simulate an outage to measure the resiliency and effectiveness of our recovery process. Minimal impact is expected during the maintenance window.

Components Effected

RingCentral Video

What to Expect

During the maintenance window, the following may be experienced by RingCentral Video users for a maximum period of 25 minutes:

• History tab will be unavailable

• Chat will be unavailable

• Users will not be able to start one-time meetings and video calls via the RingCentral App

• Attendees may get disconnected from meetings

Actions Required

Disconnected attendees will be automatically reconnected to meetings. Attendees joined via dial-in numbers will have to manually dial back into the meeting.