Community Manager

Webinar Q&A Unwrapped: All the Answers Missed from 'What's New in RingEX, October 2024

Forum|Forum|1 year ago
October 10, 2024
16 replies
371 views

Hi everyone,

Thank you for joining our "What's New in RingEX, October 2024" webinar today! We know that the webinar ended somewhat abruptly but we appreciate all your insightful questions.

Because not every question was addressed during the live event, we’ve gathered them all! In this thread, we'll be posting answers to those unanswered questions in the comment section as soon as possible.

If you have any additional questions or would like more clarification on something we discussed, feel free to post them here. Our team is here to provide the answers and help you stay informed about the latest updates.

Thank you for being a part of our community!

Show previous replies

Mary-Community_ModeratorAuthor

Community Manager

Hi there! We’ve got your new questions, so keep them coming! We’re reaching out to our experts and will have answers for you soon. Thanks for your patience! 😊

J

Juli

The First Step

Where can we review the video?

Mary-Community_ModeratorAuthor

Community Manager

Where can we review the video?

You can easily review the video here in the Community by following these steps:

Go to Community Webinars.
Click on Past Events.
Look for "What's New in RingEX, October 2024" and click on it.
Then, just hit Watch Now to enjoy the video!

Mary-Community_ModeratorAuthor

Community Manager

When can we expect to see the ability to share Business Analytics reporting regardless of user permissions?

@GCooper
The ability to share Business Analytics reporting is currently in a closed beta, which we've extended a bit. But don't worry – it's set to roll out later this month! If you need access sooner, just let me know, and I’d be happy to forward your details to our Product Team to get it enabled for you right away.

Mary-Community_ModeratorAuthor

Community Manager

Will any AI tools be introduced into the Business Analytics portal to help provide insights to data without having to download and manually manipulate in Excel?

Hi @stevelambert-govier, someone from our Product Team will be reaching out to you directly to provide more details and discuss what's in the pipeline. Stay tuned for some exciting developments!

Mary-Community_ModeratorAuthor

Community Manager

Would the new update have the option to see the data on the transfer calls, not as a general number but more as a department or specifics ext.

Hey @Juli! Thanks for the question! Just to clarify, could you let us know which specific update you’re referring to? That way, I can provide more accurate information to our Product Team. Looking forward to your reply!

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