Question

2nd call going right to vm if i am already on an active call - desktop app

Forum|Forum|4 years ago
July 7, 2022
1 reply
345 views

erin-1
The First Step

i'd like the option to put active call on hold and answer incoming - is this a setting option that i just cannot find? please help!

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+3

Mary-Community_Moderator
Community Manager
Forum|Forum|4 years ago
July 7, 2022

Hi Erin, is this a direct call to your extension or from the call queue as a member?

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