Abandoned Call Detail

Question

I need to find a way to identify Abandoned Calls. The last bit of information on the Community is 7 years ago. Please help me find education on getting the detail for all Abandoned calls.

Problem Solver · Answer

you can find articles herehttps://support.ringcentral.com/ringex/explore.html#analyticson that page click on business analytics and check out the getting started section.or if you prefer the video format - check out the university:https://university.ringcentral.com/page/en-rex-a-using-reports-and-dataor just go to the admin portal > Reports > Analytics > Business Analytics …it’s not rocket science. I am sure most can figure it out just by messing around with a dashboard.

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