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New Participant
Aug 1, 2022 12:11 AM UTC
Solved

Adding a User in Another Country to a US-based Account & Number

Hi,

I have a US-based business. I'm onboarding a new Virtual Assistant who will be based in Mexico. He's using the phone & laptop based app. I want him to be able to call, text, and possibly fax people from my US-based telephone number. Can I add him as a US licensee or must I add him as a Mexico licensee? Thanks.


Russell

Mary-Community_Moderator
Community Manager
Aug 1, 2022 3:35 PM UTC

Since he will be using a laptop and phone app, it doesn't matter where he is currently. You may add him a US license.

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Aug 1, 2022 3:35 PM UTC

Since he will be using a laptop and phone app, it doesn't matter where he is currently. You may add him a US license.