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The First Step
Jan 30, 2020 7:52 PM UTC
Question

Adding non-Ring Central fax numbers and text numbers to contacts in Ring Central App.

We would like to use the Ring Central Desktop app to one-click fax or text non-Ring Central numbers. It's not reasonable to ask all the doctors' offices we fax, and doctors we text, to provide an email address and ask them to take time to download and setup a Ring Central app. They just won't do it. It seems reasonable that if I can type in a random phone number to send a text, that I would be able to save that number in a list of contacts. Maybe there is a way to access our "personal" contacts from ringcentral.com? We use the Standard plan. Thank you.

3 replies

The First Step
Feb 10, 2020 4:53 PM UTC
That is fantastic news, our entire office will be happy to hear it.
Community Manager
Jul 30, 2020 4:37 AM UTC
Hi David, 

You're able to add contacts in the mobile app currently. Product is still working on adding the functionality to the desktop app. 
New Participant
Apr 28, 2022 3:09 PM UTC
One other suggestion would be to use the ringcentral phone app for windows/mac. I've verified that it is possible to add outside contacts within the ringcentral phone app.