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The First Step
July 26, 2018
Question

Airpods instead of headphones

  • July 26, 2018
  • 14 replies
  • 9207 views

I would like to find out how to use my Airpods instead of headphones when making calls. I am not able to hear anything.

14 replies

New Participant
March 11, 2019
I am having the exact same issue with my samsung galaxy buds.  I purchased them thinking this would work.  Any tips?
The First Step
July 30, 2020
Hey KAVANAUGH,

Unfortunately I don't have any Airpods to test with. I've seen RC employees use them in the office and have heard of customers using them just fine but I'm not sure if they had to do anything specific to get them to work.

Have you verified that the Airpods have synced with your device?
New Participant
August 10, 2020

Adding another voice to this one. Was told by RC support that "my expectations need to be set first" and that "at this time, RC Does not Support Airpods". I could try to disconnect and reconnect them multiple times from my Mac as "sometimes that fixes it".

New Participant
October 11, 2021

Tagging in on this question - I don't see any update for over one year. Has the AirPods Pro been enabled for RingCentral meetings on a MS Surface?