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New Participant
October 24, 2024
Question

Attempt logged in via Expressed link

User is trying to add the app to his cell phone and it sends the email to activate, but the link is always expired already.

    3 replies

    Crystal_
    Community Manager
    Community Manager
    October 28, 2024

    Is the user trying to access the link through their mobile? Please ask the user to try accessing the link using a computer to activate their extension.

    New Participant
    February 10, 2026

    I am trying to open my app on the phone 

    Mary-Community_Moderator
    Community Manager
    Community Manager
    February 10, 2026

    I am trying to open my app on the phone 

    Hello! Can you please tell us more about your issue? Are you getting an error message?