The First Step

Question

Automatic Volume Reduction on Calls

3 replies
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The volume automatically reduces on some calls answered through the Ring Central app and continues to do so throughout the call. What is the fix?

The First Step

Hey Tom,

Is this on the mobile or desktop app?

Author

The First Step

mobile device

The First Step

Tom,
Any chance you found a resolution to this issue? I have a user experiencing the same. We've tried pushing device software updates, reinstalling the mobile app, adjusting audio settings, etc. No fix. Thank you.