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The First Step
February 24, 2021
Question

Availability Status When Idle?

I've noticed that when not using RC (running in the background idle) it will change the status for users from a green dot to a gray dot. Is there anyway to disable the idle status timeout?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
February 24, 2021

Hi @Scott Bates, there is no option to disable this. For feature requests, please submit it in our Ideas Portal https://ideas.ringcentral.com/