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Beeping during calls with enabled auto-recording

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greetings. I have a user that states she hears a beeping during call that are being auto recorded. this interferes with conversations and messages she leaves with customers. I have removed the auto-recording feature from her user and it stops beeping. I reactivate is and she hears it again. She has the same settings as others users in her department and they do not hear any beeping. Thank you for your input.

The First Step

I think I answered my own question when I found this:

https://support.ringcentral.com/article-v2/Hearing-Periodic-Beeping-Sound-During-Outbound-Calls-RingCentral.html?brand=RC_US&product=RingCentral_Phone&language=en_US

bsuarezAuthorAnswer

The First Step

I think I answered my own question when I found this:

https://support.ringcentral.com/article-v2/Hearing-Periodic-Beeping-Sound-During-Outbound-Calls-RingCentral.html?brand=RC_US&product=RingCentral_Phone&language=en_US

Mary-Community_Moderator

Community Manager

Certainly! That's absolutely correct. Please designate it as the "Best Answer." 😉