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New Participant
Jan 30, 2026 10:03 PM UTC

Billing Not Updated After Cancelling 3 Lines

Dear Sir or Madam,

I just cancelled 3 lines ext 326, 331 and 370 before the next bill.

Just to make sure our annual renew is reflecting to only 16 phone lines plus 2 toll free numbers.

Thank you.

Zephyrine

[removed by moderator]

[removed by moderator]

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Feb 2, 2026 4:50 PM UTC

    Hi ​@Zephyrine, I’ll look into this and send you an update via DM.

     

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Feb 3, 2026 3:56 PM UTC

    Hello ​@Zephyrine, I just sent you a DM. 😊