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New Participant
Mar 20, 2025 4:26 AM UTC
Question

call forward to extension

I am trying to set up the system so that when a call comes in it will forward to a different (outside) phone number and extension. (ir: incoming calls would be forwarded to our other location 555-1212 ext 37)

if the call is not answered it will then roll over to a different phone number and extension.

I can see how to set up an external number for call forwarding but cannot see where the extension option is. 

    1 reply

    Problem Solver
    Participating Frequently
    Mar 20, 2025 6:48 AM UTC

    have you tried with 
    5551212*37