Skip to main content
New Participant
Oct 30, 2020 2:55 PM UTC
Solved

Call Log Limited Access

How can I give a manager access to the call logs of the people that report to them without giving them access to the whole company? Like their boss's calls.

Answer
Oct 30, 2020 7:51 PM UTC

Hello @Todd Katzberg! This is related to this POST; we do apologize we don't have this kind of feature.

We can only have custom roles. However, it will show up the whole call logs for the entire organization. You can post this a feature request HERE. Thank you!

2 replies

Answer
Oct 30, 2020 7:51 PM UTC

Hello @Todd Katzberg! This is related to this POST; we do apologize we don't have this kind of feature.

We can only have custom roles. However, it will show up the whole call logs for the entire organization. You can post this a feature request HERE. Thank you!

Participating Frequently
Oct 12, 2022 6:25 AM UTC

@Todd Katzberg

I think this is what you are talking about. If it is, please Vote for it.
https://ideas.ringcentral.com/ideas/CUSTCOM-I-6046