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The First Step
Aug 9, 2023 7:40 PM UTC
Question

Call logs and users queue status?

Hello,

We had a bunch of missed calls for about 2 hours today in a call queue and I am wondering if it is possible to check the status of the people within the queue at the time the calls were missed?

1 reply

jparikhThe First StepAuthor
The First Step
Aug 9, 2023 8:05 PM UTC

Nevermind. You can do so in audit trail