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New Participant
Nov 23, 2023 2:38 PM UTC
Question

Call Monitoring work around on Android or iOS with desktop Pairing?

Does anyone have a work around for monitoring calls via the mobile app?

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
Nov 28, 2023 7:05 PM UTC

Hi Jay! Call monitoring is only supported in the RingCentral desktop and web app, not in the RingCentral mobile app.

New Participant
Feb 28, 2024 7:25 PM UTC

Have they added this feature yet? I'd love to be able to walk around and Monitor on an ipad. I would help with new hires being able to listen to live calls also. I'm surprised this isn't a feature yet.