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New Participant
May 30, 2021 12:33 AM UTC
Question

Call Queue and Call Waiting

Hello there!


Is there a feature that can be enabled that tells the caller you are the (**) caller in the call queue.. expected wait time is....


1 reply

RingCentral VIBE Royalty
Aug 17, 2021 3:44 PM UTC

That's a basic Contact Center feature, but I don't see it in RC Office queue settings.