New Participant

Question

Call Queue and Call Waiting

Forum|Forum|5 years ago
May 30, 2021
1 reply
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Hello there!

Is there a feature that can be enabled that tells the caller you are the (**) caller in the call queue.. expected wait time is....

call queues

RingCentral VIBE Royalty

That's a basic Contact Center feature, but I don't see it in RC Office queue settings.