Skip to main content
New Participant
Dec 20, 2022 1:33 AM UTC
Question

Call Queue Members and Forwarding

If someone is a member of a call queue and they forward their line (not the call queue (mainline) number), does a call that comes to the call queue that they're a member of get forwarded to them as well?


Thanks!

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Dec 20, 2022 8:09 PM UTC

It should not forward to the call queue members since it's a direct forwarding.