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New Participant
Jan 5, 2023 6:08 AM UTC
Question

Call Queue voicemail if no answer

I have the call queue setup to ring all phones simultaneously. I'd like the calls to go to voicemail if no one picks up after 10 rings. Is that possible?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Jan 5, 2023 4:18 PM UTC


Yes, you may set your Caller Wait Time to 1 minute, which is approximately ten rings.

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