Call Queue voicemail if no answer

Forum|Forum|3 years ago
January 5, 2023
1 reply
583 views

I have the call queue setup to ring all phones simultaneously. I'd like the calls to go to voicemail if no one picks up after 10 rings. Is that possible?

call queues

Mary-Community_Moderator

Community Manager

Yes, you may set your Caller Wait Time to 1 minute, which is approximately ten rings.

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