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New Participant
Mar 7, 2022 4:35 PM UTC
Solved

Caller ID needed on Voice Mail

Please refer to Case # 14752495


When retrieving voice messages via the phone (not in an app or website) we need the call automated attendant to announce the time of the call AND THE CALLER ID OF THE CALLER leaving the message. We are a medical office, and we NEED to know the ID of the caller without having to log into a computer app or website every time to retrieve messages. We NEED this function as we had it previously.

    Mary-Community_Moderator
    Community Manager
    Mar 9, 2022 4:12 PM UTC

    Hi @Sharyn Pertnoy-Schmidt, for Feature Requests, please submit it in our Ideas Portal at https://ideas.ringcentral.com/.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Mar 9, 2022 4:12 PM UTC

    Hi @Sharyn Pertnoy-Schmidt, for Feature Requests, please submit it in our Ideas Portal at https://ideas.ringcentral.com/.