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New Participant
May 27, 2022 7:08 PM UTC
Question

Caller ID shows Spam Risk

Hi! I have one question. When I call another subscriber, the text "Spam Risk" appears on the phone screen instead of the number. How to solve this problem. Thank you in advance.

2 replies

Mary-Community_Moderator
Community Manager
Community Manager
May 27, 2022 8:14 PM UTC

Hello! please contact Technical Support for this issue. You may open a ticket here.

Community Manager
May 31, 2022 4:06 PM UTC

Hello @Dispatch Department, check out this article for additional information on how to mitigate your calls being marked as robocalls or spam: https://support.ringcentral.com/article/Outbound-Calls-Tagged-as-Robocall.html