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tnatoli
New Participant
Oct 16, 2023 1:02 PM UTC
Question

Caller ringer

How do I change the ringer that the caller hears when connecting to an extension? I've seen it before but I can no longer locate it. Thanks in advance!

2 replies

Mary-Community_Moderator
Community Manager
Mary-Community_Moderator
Community Manager
Oct 16, 2023 6:57 PM UTC

Go to Phone > click on Call Rules and Voicemail > click Work Hours or After Hours > Then you will see Play music while connecting.

screenshot-2023-10-17-at-25330-am.png

screenshot-2023-10-17-at-25419-am.png

screenshot-2023-10-17-at-25514-am.png


Mary-Community_Moderator
Community Manager
Mary-Community_Moderator
Community Manager
Oct 16, 2023 6:58 PM UTC

You can do this on the app, too.

screenshot-10-16-23-11-42-am.png

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