Skip to main content
To homepage To homepage
tnatoli
New Participant
October 16, 2023
Question

Caller ringer

  • October 16, 2023
  • 2 replies
  • 236 views

How do I change the ringer that the caller hears when connecting to an extension? I've seen it before but I can no longer locate it. Thanks in advance!

2 replies

Mary-Community_Moderator
Community Manager
Mary-Community_Moderator
Community Manager
October 16, 2023

Go to Phone > click on Call Rules and Voicemail > click Work Hours or After Hours > Then you will see Play music while connecting.

screenshot-2023-10-17-at-25330-am.png

screenshot-2023-10-17-at-25419-am.png

screenshot-2023-10-17-at-25514-am.png


Mary-Community_Moderator
Community Manager
Mary-Community_Moderator
Community Manager
October 16, 2023

You can do this on the app, too.

screenshot-10-16-23-11-42-am.png

Terms & ConditionsAccessibility statement
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice