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New Participant
June 13, 2014
Question

calls being sent to voicemail without 'do not disturb' being enabled

  • June 13, 2014
  • 2 replies
  • 1359 views

All of a sudden, incoming calls are going straight to voicemail without DND being enabled. The calls go to voicemail for a few seconds and then the line starts ringing even if the incoming call has hung up.... HELP! the boss is out of town.... lol

    2 replies

    The First Step
    December 21, 2020

    Facing almost the same issue. DND is not enabled still sometime call goes directly into voicemail

    The First Step
    December 21, 2020

    Check the User hours. If the user hour is custom and out of hours, this happens. Check the settings once