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New Participant
March 30, 2023
Question

Can my VA in the Phillipines have a user license for my calls in Canada?

  • March 30, 2023
  • 1 reply
  • 207 views

I have a VA working in the Phillipines, I was just about to buy another user License for her to answer our phone lines and realized that the Phillipines is not listed as an "Agent Supported Country". Does this mean that if i purchase another user license she will not be able to operate it from the phillipines to answer my calls in canada(my home country)?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
March 30, 2023

Yes, you can get a user license regardless of where your VA is located since the number you will purchase is also a Canada number. As long as the VA has the app and WiFi connection, they can make and receive calls.