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New Participant
Mar 21, 2021 2:50 AM UTC
Question

Can the auto receptionist be turned off or deactivated? So calls go directly to a designated phone nu,ber or voicemail?

I do not want callers to hear the recording or options when dialing the number. I want it forwarded to 1 number and if that person does not answer - I would like the caller to hear a specific voicemail.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Mar 23, 2021 5:45 PM UTC

    Hi @LuVonda, are you referring to a number which is not assigned to any user?