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The First Step
November 25, 2024
Question

Can we disable the message tab from all users?

  • November 25, 2024
  • 2 replies
  • 652 views

We already use a different program for internal messaging, with no intention of moving away from it. I understand that users can hide the message tab from their main menu, but I am requesting a feature be implemented to disable Message entirely. 

 

2 replies

Problem Solver
Participating Frequently
November 25, 2024

@Lupercal reach out to RC support and ask them to remove it via the “Composability” process. The way composability works is that an additional setting appears in the Admin Portal > Users > Roles section. This means you would be able to assign or remove access to the message feature with a custom role. See picture below.

If “Message Tab shown in Main Navigation” is unchecked the user won’t see Message.




or alternatively RC shuts Message down completely for your account.

New Participant
March 13, 2025

I created a new Role for my users and unchecked “Messages Tab Shown In Main Navigation”. When I applied that Role, it removed the Call To Video icon in the call log.