Can we disable the message tab from all users?

2 replies
727 views

We already use a different program for internal messaging, with no intention of moving away from it. I understand that users can hide the message tab from their main menu, but I am requesting a feature be implemented to disable Message entirely.

Problem Solver

Participating Frequently

@Lupercal reach out to RC support and ask them to remove it via the “Composability” process. The way composability works is that an additional setting appears in the Admin Portal > Users > Roles section. This means you would be able to assign or remove access to the message feature with a custom role. See picture below.

If “Message Tab shown in Main Navigation” is unchecked the user won’t see Message.

or alternatively RC shuts Message down completely for your account.

J

Joe Strokusz

New Participant

I created a new Role for my users and unchecked “Messages Tab Shown In Main Navigation”. When I applied that Role, it removed the Call To Video icon in the call log.

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