Our team is having trouble accessing the admin portal this morning. I got a “Bad Gateway” message appear after sometime.
The team is also having issues toggling their queue status. When they toggle it on in the desktop app, it will toggle off and present the following error message:
+5Thanks for sharing this
Yes, this is a known issue and we’re working to resolve it.
Please use the status site as a way to monitor and I’ll circle back to this thread when we have an update around resolution.
+3Hi everyone,
Thank you all for your patience and for raising visibility on this. Our engineering teams have successfully resolved the issue causing the service disruption earlier today, and all core systems are now fully operational.
We apologize for the interruption to your workflow and appreciate you sticking with us while we got things sorted.
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