Cant make call outside organization

2 replies
2102 views

Hi there,

Good day! I cannot make phone calls outside the organization even our company admin already approved my access. Could you please help us with this? Thank you so much!

phone

Mary-Community_Moderator

Community Manager

Hi @Kurt JImenez, What error message are you getting?

A

Anirban2396911020

The First Step

@Kurt JImenez this is how you can add a digital line to your extension

https://support.ringcentral.com/article/ringcentral-phone-softphone-outbound-calling-adding-digital-line.html

Once you set it up, you will able to call/receive call outside your organisation

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