Solved
Change number of rings
I have our call queue setup for Simultaneous. It only rings 1 time before going to voicemail. I can't find any setting to change the number of rings before going to voicemail.
Thanks.
john-oliphantAnswer
RingCentral VIBE Royalty
Feb 29, 2024 7:56 PM UTC
Setting should be here:
Call Queues > Your Queue > Call Handling & Members > Wait settings > Maximum caller wait time in queue.