Solved
Cisco 8861 sidecar not supported
I bought a Cisco CP-8800-V-KEM-RF for a Cisco 8861. When I plug it in, it says accessory not supported. We have this sidecar on other 8861 with no problems. Any ideas?
Mary-Community_ModeratorAnswer
Community Manager
Jun 28, 2021 2:56 PM UTC
Hi Marcus, kindly check on KB Article, https://support.ringcentral.com/article/Cisco-8861-Supported-Sidecars-RingCentral.html.