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Question

Contacts won't sync

  • March 4, 2016
  • 5 replies
  • 1479 views
T
The First Step
  • tigThe First Step
  • The First Step
I use Ringcentral for Windows and some of my contacts synced and some did not. On the iPhone app all contacts synced. I use chrome not outlook. How can I get the rest of my contacts to sync in the windows app?

U.S. 
Version 8.0.4.20112

5 replies

A
  • Anonymous
  • March 4, 2016
Where are the contacts stored?   Or did you ad them through the web portal (use a CSV file? )  ?
T
The First Step
  • tigThe First Step
  • Author
  • The First Step
  • March 7, 2016
They are in my Gmail contacts and my iPhone. They sync with each other. Somehow some of my contacts synced with ringcentral early on but they won't all sync. The iPhone app does sync but not ringcentral for windows.
A
  • Anonymous
  • March 7, 2016
FYI.... I'm going to merge this post into an "idea" request that we have for force synce button, so that you don't have to log out & log back in.   Feel free to comment or click the Vote button on the new thread. 
J
  • joe-gatsby
  • New Participant
  • August 23, 2020

I had all of my contacts synched into the mobile app. However, these are not showing on my personal contacts list in the web portal. Any idea? Thank you in advance for your answers.

D

My Mac Contacts will not sync with the phone component of the new integrated RingCentral desktop app. I'm told this feature is not yet available, but they're working on it . I have been told this several times over the past months. Please fix this! I can't be the only user experiencing this issue.

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