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The First Step
January 18, 2023
Question

Courtesy notice from RingCentral Archiver - You Have Files Failed To Be Archived

  • January 18, 2023
  • 2 replies
  • 386 views

I keep getting this message everyday.

"Courtesy notice from RingCentral Archiver - You Have Files Failed To Be Archived"

How do I prevent this from happening? It's been ongoing for about a month now. I've already reconnected my Drive. There's really no other settings I can see.

Seems like the Google Drive archiver tool is broken. How do I fix this?


2 replies

Mary-Community_Moderator
Community Manager
Community Manager
January 18, 2023

Hi Michael! You may try to uninstall/reinstall your RingCentral app to make sure that it is up to date.

admin-14The First StepAuthor
The First Step
January 18, 2023

This has nothing to do with the app.

This is the archiving feature of Ringcentral.