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New Participant
Aug 12, 2025 10:22 PM UTC

CR 6002 error code for SMS registration

I received this message when attempting to set up the SMS

  • DCA declined sharing request for campaign C3D6YEK. Explanation: CR6002 - Privacy policy does not state that no mobile opt-in data will be shared with third parties or affiliate; Additional Comments: ;PP needs update

I looked up error CR6002 and followed the recommendations and added the appropriate statement to the Privacy Policy.

Yet, I continue to receive this error message. Any thoughts?

Thanks so much for your ideas.

    3 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Aug 13, 2025 7:42 PM UTC

    Hi ​@Dave_D, please send me a DM. I’d be happy to assist you. :)

    New Participant
    Aug 28, 2025 7:51 PM UTC

    I received the same error.  Is this something new or just a glitch?  

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Aug 29, 2025 5:12 PM UTC

    I received the same error.  Is this something new or just a glitch?  

    Hello ​@JDTRU, please send me a DM with your account details and contact information so I can connect you with the right team to help. Thanks!