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The First Step
Dec 28, 2020 9:04 PM UTC
Question

deleting multiple voice mails

I want to delete all of the old voice mails(75 of them). How do I delete all of these at the same time?

    6 replies

    The First Step
    Dec 28, 2020 9:14 PM UTC

    You can open your RC desktop app, select edit button and select all the message you need to delete at once:

    1609190021580.png

    The First Step
    Dec 29, 2020 1:50 PM UTC

    My screen looks different, I do not see the pen...any suggestions?

    1609249783045.png

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Dec 29, 2020 5:07 PM UTC

    Hi Deb, please use or install RingCentral Phone, it is the one which has a "Delete All" option. screen-shot-2020-12-30-at-10623-am.png

    The First Step
    Jun 9, 2021 3:58 PM UTC

    Good o' @Anirban is showing the classing RC app. However, you, @Deb Hendricks, are in the new app. RC won't let you login to the old app anymore. So if you don't see the edit icon, you probably can't do it. I'll come back with the answer if I find one. :-(

    New Participant
    Nov 16, 2021 2:19 PM UTC

    I just came across this thread as I was looking for this feature as well. I have also voted on the feature request. If anyone else comes across this, here is the link to upvote the feature request:

    https://ideas.ringcentral.com/ideas/CUSTCOM-I-2363

    In the meantime, this can be done in the online portal.

    The First Step
    Aug 12, 2022 7:15 PM UTC

    Almost 2 yrs and this still hasn't been done ?