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New Participant
March 7, 2023
Question

Desktop Phone App update made app worse.

  • March 7, 2023
  • 3 replies
  • 526 views

My office has been using Ring Central for years. Whatever the latest update had in it, has totally corrupted the desktop app. It's slow to load, rejects texts, won't let me pick up calls and has crashed my business which survives on the phone. Please investigate this and send a better update.

3 replies

BeckyH
Community Manager
Community Manager
March 7, 2023

@Neal Hager Have you created a case for your concerns?
We are experiencing an SMS outage that can be monitored on our Status Page.
If you'd like the Community Team to create a case on your behalf, please reach out to us at Community.Support@RingCentral.com

New Participant
March 13, 2023

I ALSO HAVE THIS SAME ISSUE - ANYWAY TO GET PRIOR DOWNLOAD OF APP TO GET THIS REVERSED UNTIL YOU FIX IT - CPU AND MEMORY AT MAX SINCE UPDATE INSTALLED AND NEED TO REVERT BACK TO OLD VERSON

New Participant
March 13, 2023

I ALSO HAVE THIS SAME ISSUE - ANYWAY TO GET PRIOR DOWNLOAD OF APP TO GET THIS REVERSED UNTIL YOU FIX IT - CPU AND MEMORY AT MAX SINCE UPDATE INSTALLED AND NEED TO REVERT BACK TO OLD VERSON