New Participant

Question

Desktop Sound Notifications and Text Sounds

2 replies
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I am trying to figure out why I no longer seem to receive "sound" notifications for texts on the new version of Ring Central For Desktop..i used to.

So now, if I'm not looking right at it, I do not know that there's a text - this is the same for both my Mac & PC.

Mary-Community_Moderator

Community Manager

Hi, you may check the KB article to configure your sound notifications at https://support.ringcentral.com/app/users/desktop-web/configuring-notifications-sounds-ringcentral-app-desktop-web.html.

New Participant

My coworkers and I are having the same issue and we have gone through the Notifications and Sounds under Settings and has not worked. I even looked on my computer to see if I had something turned off, but nothing was.