Email defaults to personal on iPad

Forum|Forum|4 years ago
March 30, 2022
5 replies
550 views

I am logged into my iPad using my business account and business email is shown in settings. I have linked my buiness/outlook calendar. However, when I schedule a meeting it defaults to my personal email address. Any suggestions?

Best answer by BeckyH

@Jed Gibson I think you're just looking in the wrong place.
To schedule a meeting click on VIDEO and then you'll see an option to "Schedule" a meeting.
I believe you are using the event feature in the calendar.
Can you confirm?

Mary-Community_Moderator

Community Manager

Do you schedule the meeting in the app?

J

jedgibson

Author

The First Step

My screen doesn't look like that. I don't see a "schedule using" selection.

BeckyHAnswer

Community Manager

@Jed Gibson I think you're just looking in the wrong place.
To schedule a meeting click on VIDEO and then you'll see an option to "Schedule" a meeting.
I believe you are using the event feature in the calendar.
Can you confirm?

J

jedgibson

Author

The First Step

Thanks for your help on this. I was in the VIDEO screen and then picked "schedule."

However, it turns out (most) of the issue is with iPad settings. I have to go into my Apply ID and add my Oulook account there. Once that was done, I could send meeting from RIng Central.

The reason I say "most" is that now that it's working I get duplicate meetings in the Ring Central calendar. When I select the link that takes me to calendar settings there's not way to select only Outlook.

J

jedgibson

Author

The First Step

I was not using the event feature on the calendar but doing as you recommend above.

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